Refund Policy
Safety First
We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on NiceG.com
Easy Returns
Looking at returning/exchanging your product? It’s simple. You must raise a return request within 48 hours of delivery of the product.
How can I raise a return request?
Please reach out to Sale@NiceG.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.
Who Pays the Shipping charges for returned products?
We offer a pick-up facility for locations which are serviceable by our logistics partners. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed. If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and all the tags are intact. The return courier charges will be reimbursed by us. The package should be addressed to our warehouse location:
NiceG Private Limited 3107,Phase III, GIDC, Chhatral Ahmedabad – 382 729 India.
How much time does it take to get my refund?
The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 5 working days to reflect in your account.
Can I get an exchange for the products purchased on Sale/Offer?
Yes, Products purchased during sale/offer will be eligible for an exchange. Reach out to our customer support team for further assistance. Call us on +91 85111 22214 or WhatsApp us.
Happiness Guaranteed
If you have a problem, we will solve it. Just reach out to our customer support team. Call us on +91 85111 22214 or WhatsApp us.
NiceG.com Returns Policy for Rainwear At NiceG.com
we strive to ensure that you are fully satisfied with your purchase. However, we understand that there may be occasions when you need to return an item. Our returns policy for rainwear is as follows:
Return Window:
Returns are only accepted within 48 hours from the date of delivery. After this period, we will not be able to accept any returns.
Eligible Reasons for Return:
Size Issues: If the rainwear does not fit you as expected, you may return it within the 48-hour window.
Quality Issues:
If there are any defects or quality issues with the rainwear, you may return it within the 48-hour window.
Non-Eligible Reasons for Return:
Returns will not be accepted for any reasons other than size and quality issues.
Return Process:
To initiate a return, please contact our customer service team within 48 hours of receiving your order. Provide your order number and details about the issue. Our customer service team will guide you through the return process and provide you with a return authorisation.
Condition of Returned Items:
The rainwear must be returned in its original condition, with all tags and packaging intact. Items that have been worn, washed, or altered will not be accepted for return.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
We appreciate your understanding and cooperation with our returns policy. If you have any questions or need further assistance, please feel free to contact our customer service team.
Thank you for shopping with NiceG.com